From the app or website
Sign in, open Settings → Security → Delete account, then confirm your identity and enter DELETE when asked. Google-only accounts may be asked to confirm with Google. If two-step verification is enabled, provide its code.
Open account deletion settings →
If you cannot sign in
Email support@agentinosaurus.com from your account email where possible, with the subject “Agentinosaurus account deletion”. State that you want your account and associated data deleted. We may request proportionate identity verification. Never send your password, API keys or camera footage.
Request account deletion by email →
What happens next
After an authenticated in-app request, your sessions and Stations lose authorization. We cancel recurring subscriptions and delete your account, cameras, Events, Incidents, Messages, saved AI keys, push registrations and integrations. Automated cleanup normally takes a few minutes; temporary failures are retried. We email you when it is complete. Email requests require verification before processing; we normally respond within one month and explain any legally permitted extension.
Data that may remain
Required financial and contract records, necessary security records and legal holds follow their applicable retention periods. Accounting records are generally retained for five years under applicable Polish accounting rules, subject to other legal duties. Backup copies expire through the backup lifecycle rather than disappearing immediately. Contact us for the period applicable to a particular record.
Offline devices, exports and independently held provider or recipient copies are not automatically erased. Remove local app data on devices you own and revoke provider keys with that provider if needed. Deleting an account does not itself request a refund. Uninstalling the app does not delete your account.